Shipping Policy

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Please note that during high volume periods, processing times may be slightly delayed. If there will be a significant delay, we will contact you via email or phone.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

Standard Shipping: 3–7 business days
Expedited Shipping: 2–3 business days
Overnight Shipping: 1–2 business days

Delivery times are estimates and are not guaranteed. Shipping delays may occur due to factors outside our control (e.g., weather, carrier delays, holidays).

Shipping Locations

We currently ship to United Kingdom. If your location is not listed, please contact us to discuss possible delivery options.

Shipment Confirmation & Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (such as tariffs, taxes, or customs duties) are the responsibility of the customer.

Lost or Damaged Packages

We are not liable for products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier to file a claim. Retain all packaging materials and damaged goods before filing a claim.

Incorrect Shipping Information

Customers are responsible for ensuring shipping information is accurate. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Contact Us

If you have any questions about your order or our shipping policy, please contact us at:

📧 Info@whiteashh.com